Dental Practice (“we”, “us”, or “our”) is committed to protecting the privacy and personal information of our patients and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our website located at Bytown and use our services (collectively, the “Services“).
By using our Services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Services.
Information We Collect
We collect personal information from you when you voluntarily provide it to us, such as when you book an appointment, complete a contact form, or sign up for our newsletter. The types of personal information we may collect include:
- Name
- Email address
- Phone number
- Date of birth
- Health history
- Insurance details
We may also collect non-personal information about your use of our Website, such as your IP address, browser type, and browsing history, through the use of cookies and other tracking technologies. For more information on how we use cookies, please review our Cookie Policy.
How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage our Services, including booking appointments and processing payments.
- To communicate with you about your appointments, inquiries, or requests.
- To personalize and improve your experience on our Website and with our Services.
- To send you promotional materials and updates about our Services, if you have opted-in to receive them.
- To comply with legal obligations and regulatory requirements.
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- With healthcare providers, insurance companies, or other medical professionals when necessary to coordinate your care or process insurance claims.
- With service providers who perform functions on our behalf, such as website hosting, data analysis, or payment processing.
- As required by law or in response to a court order, subpoena, or other legal process.
- In connection with a merger, acquisition, or sale of our assets, in which case your personal information may be transferred to the new entity.
We do not sell, rent, or otherwise disclose your personal information to third parties for marketing purposes without your consent.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.
User Rights
You have the right to access, update, or delete your personal information held by us. To exercise these rights, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable privacy laws.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once your personal information is no longer needed, we will securely dispose of it in accordance with our data retention policies and applicable laws.
Third-Party Links
Our Website may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to periodically review this policy for the latest information on our privacy practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
+1 613-747-1999
info@bytowndental.com
22 McArthur Ave. Vanier, ON K1L 6R2, Canada